Skip to content

YAY! YOU FOUND ME!

Ready to try embroidery? This kit SHIPS FREE

  • NEW
  • DESIGNS
  • KITS & PROJECTS
    • Ultimate Embroidery Kit
    • Essential Tool Kit
    • All kits & projects
  • THREAD PALETTES
    • Sublime Floss
    • Au Ver à Soie
    • All palettes
  • TOOLS
    • Fine Tip Transfer Pens
    • Pattern Making
    • Needles and Minders
    • Scissors
    • Tool Cases
    • K&G Hoops
    • Woven Labels
  • BUNDLES
    • Pattern Making Bundle
    • Sublime Floss Collection
  • TEXTILES
  • HOW-TO
    • Back Stitch
    • Split Stitch
    • Stem Stitch
    • Satin Stitch
    • Fool-Proof French Knot
    • Easiest Chain Stitch
    • More Tutorials
Log in
  • Twitter
  • Facebook
  • Pinterest
  • Instagram
Sublime Stitching
  • NEW
  • DESIGNS
  • KITS & PROJECTS
    • Ultimate Embroidery Kit
    • Essential Tool Kit
    • All kits & projects
  • THREAD PALETTES
    • Sublime Floss
    • Au Ver à Soie
    • All palettes
  • TOOLS
    • Fine Tip Transfer Pens
    • Pattern Making
    • Needles and Minders
    • Scissors
    • Tool Cases
    • K&G Hoops
    • Woven Labels
  • BUNDLES
    • Pattern Making Bundle
    • Sublime Floss Collection
  • TEXTILES
  • HOW-TO
    • Back Stitch
    • Split Stitch
    • Stem Stitch
    • Satin Stitch
    • Fool-Proof French Knot
    • Easiest Chain Stitch
    • More Tutorials
Log in Your Cart

Item added to your cart

Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

SHIPPING FAQ

How soon will my order ship?

Your order will ship FAST. Most Sublime Stitching orders ship within 2-24 hours.  This is why no changes (including address changes) can be made to your order after you complete payment. 


Changes / Cancellations

No cancellations or changes (address changes, additions, partial deductions or substitutions) can be made to your order once it has been submitted for fulfillment. If you would like to order additional items, please place a separate order via the website.

Multiple orders placed separately cannot be combined into one shipment.

Sublime Stitching reserves the right to cancel any order placed on this website at any time, for any reason, without prior notice, or reason given. A refund will be issued for the canceled order.

 

International Shipments

International customers are responsible for any customs, taxes or duty charges incurred by their government. Sublime Stitching is unable to intervene with another country's customs office to instigate the release of a shipment, and cannot be held liable for any delays caused by carriers or customs. 


Will I get a tracking number?

Yes, your shipping confirmation will include the tracking number for your package. It may take 24-48 hours for your package to be scanned and entered into the tracking system. If you did not receive your tracking number, please contact me, and provide your order number.

My USPS tracking number says "Label Created Not Yet In System" or
"Pre-transit Awaiting Label" and "USPS awaiting item" when I check it.

Do this: The USPS has an option to receive updates via Text / Email on the same page as your tracking info, and I encourage you to sign up for those updates if your package seems lost, stalled or there haven't been any new updates. Do this not just because you'll receive their notifications, but because it seems to cause their system to locate packages that have stalled and get them moving along!

Can I add something to the order I just placed?

Far be it from me to prevent you from ordering more stuff, but no changes can be made to any order after it has been submitted via my website (see Returns / Refunds) BUT please don't hesitate to place a separate order for anything you may have forgotten! 

If you have any questions or concerns about the status of your order, don't hesitate to email me.

 

 

Invalid password
Enter
  • As seen in

LEARN MORE

  • ABOUT
  • FAQ
  • STORES
  • PRESS
  • CONTACT
  • WHOLESALE
  • LICENSING

EXPLORE

  • SUBLIME IN TOKYO
  • SUBLIME IN PARIS
  • SUBLIME FOR CITIZENS OF HUMANITY
  • MORE COLLABORATIONS
  • MY NEWSLETTER!
  • GIFT CARDS
  • Terms of Service
  • Refund policy

Sublime Stitching ® LLC.

Contemporary embroidery design, education, and supply since 2001. Sublime Stitching is independently owned and operated by Jenny Hart. Learn more

  • Twitter
  • Facebook
  • Pinterest
  • Instagram
  • Terms of Service / Refunds
  • Privacy
  • Don't Sell My Personal Info
Site and contents © 2001 - 2023 Sublime Stitching ® LLC. All Rights Reserved.
  • Choosing a selection results in a full page refresh.
  • Opens in a new window.