Privacy Policy & Terms of Use

By using or providing information at SublimeStitching.com, you accept the following terms:

Legal Name and Address
The website at SublimeStitching.com is owned and operated by Jenny Hart / Sublime Stitching ® LLC, P.O. Box 220628, Newhall, CA 91321. References to SublimeStitching.com and Sublime Stitching, as well as the words "we" or "website", shall include Sublime Stitching LLC, and its affiliates and employees. Sublime Stitching reserves the right to make changes to these provisions at any time, without notice.

Your Privacy
Sublime Stitching only collects information that you voluntarily provide via this website. Examples of personal information that may be requested includes your full name, e-mail address and mailing address. This information may be requested when you (1) place an order on this website, (2) e-mail or call this business, (3) provide feedback or pictures of designs you have embroidered, (4) inquire to track an order you have placed, or (5) subscribe to a newsletter or mailing list.

Financial Information
Your credit card information is collected by Shopify.com and / or ShopPay, ApplePay, Venmo, and Facebook Pay. Please refer to each of these processors' Privacy Policies before submitting your credit card information, as their practices with regard to privacy may differ from Sublime Stitching.

How Do We Use The Information You Give Us?
The information collected from you at this website is kept confidential. Sublime Stitching does not sell, trade or give away your information to third parties without your prior consent, except in the following circumstances:

(1) Your information may be shared with parties who perform services for Sublime Stitching, such as web developers, accountants, business consultants, and the like. These agents, partners or contractors will be required to keep your information confidential and to refrain from using it for any other purpose than to carry out the particular services they are performing for us.

(2) We may release customer information, if we are advised that such release is necessary to comply with federal, state, or local laws, or to protect the rights, property, or personal safety of Sublime Stitching, its customers, employees, suppliers, or other people. This may include the release of information to other companies, law enforcement, and other organizations.

Sublime Stitching uses email and targeted online advertising to send you product and services updates, promotional offers and other marketing communications based on the information collected about you, such as your email address, general location, and purchase and browsing history on my website.

How Can You Keep From Receiving Marketing Materials?
Sublime Stitching only sends promotional materials upon request. If at any time you wish to opt-out of these promotional mailings, you can do so by clicking the link to "unsubscribe" within the email, or by emailing here.

Do This Website Use Cookies?
Yes.

Advertisers and Other Websites
This website contains hypertext links to other websites. Be aware that if you visit another site, the other site may collect personal information from you without your knowledge and for purposes other than those described here. Sublime Stitching is not responsible for how other website owners use your information. This is why it is very important that you read each website's Privacy Policy and Terms of Use.

Customer Submissions
At Sublime Stitching, customers are given the opportunity to submit comments and pictures (whether photographs, portraits, or other) pertaining to merchandise that they have purchased on this website. In order to post a comment or picture, you may be asked to submit your full name, order history, e-mail address, and other necessary information. Your comments and pictures will become Sublime Stitching's property to display and distribute publicly, along with the image, name and town or city of the person who submitted the statement or picture and, if different than the person making the submission, the image of the person(s) in the picture. In making a submission, you warrant that you, or the owner of such statement or picture, as well as any individuals portrayed in a picture, have expressly granted Sublime Stitching, a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, publish, copy, and distribute the comment or picture, in whole or in part, and to incorporate the comment or picture into other works in any form, media, or technology.

Copyrights in Content of This Website
This website contains text, graphics, images, designs and other material (collectively referred to as "content"), some or all of which are protected by registered copyrights and other proprietary rights owned by Sublime Stitching. By using this site, you acknowledge that the content presented at SublimeStitching.com is protected by copyright in the United States of America, as a collective work and as individually copyrighted elements. You also acknowledge that Sublime Stitching owns the copyrights in these works, and has exclusive rights in the selection, coordination, display, manipulation, arrangement, and improvement of the content. You may not modify, delete, add to, augment, supplement, remove, or create derivative works from, any content found at this website. If no specific restrictions are displayed, you may create an electronic copy of selections from the content provided at this website for personal, noncommercial purposes only. In such cases, the person must retain all references to copyright notices, trademark legends, and other indications of any party's proprietary rights. If you would like information about licensing content or selling what you make with patterns from Sublime Stitching, please refer to the Sublime Stitching Licensing Program.

Patterns, Kits and Other Materials Sold on this Website
The patterns, kits and other materials sold on this website are protected by copyright and other proprietary rights that are the exclusive property of Sublime Stitching. No materials may be used for commercial purposes without prior written consent. All uses of patterns or other materials sold on this website must retain the following notice in a clearly visible manner: "Copyright © Sublime Stitching ® LLC."

Trademark
Sublime Stitching ®, "This Ain't Your Gramma's Embroidery!"™, Sublime Floss™, Hoop Flair™ and all Sublime Stitching kit & pattern theme names, and any logos associated with the foregoing, are trademarks of Jenny Hart and Sublime Stitching and may not be used without prior written consent of Jenny Hart. Jenny Hart and Sublime Stitching cannot and do not give any consent to the use of trademarks, tradenames, company names, and logos not owned by Sublime Stitching that may appear on this website.

Material from Publications
This website contains excerpts and cover images from several publications that are published and distributed by other parties. The posting of information or content to this website by or from such publications does not constitute a waiver of any rights in such information or content or a publication's name or other trademarks and does not transfer any rights to a user of this website or any other third party, except as expressly set forth herein.

Liability for Third-Party Content
Sublime Stitching is not responsible for the accuracy, completeness, usefulness, or reliability, of any statement or communication made on SublimeStitching.com by any third party. Under no circumstances shall Sublime Stitching be liable for reliance on information obtained from third parties via this website.

Applicable Law
This site is created and controlled by Sublime Stitching in the state of California. The laws of California and, where applicable, the United States, shall govern the construction and enforcement of the foregoing provisions, without regard to any principles of conflicts of laws. By using this site, you hereby irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the State of California and of the United States of America that are located in Los Angeles County, California, for any litigation arising out of or relating to the use of SublimeStitching.com.

Severability
The provisions set forth herein are intended to be severable. If for any reason any of the above provisions should be found unenforceable or invalid in whole or in part in any jurisdiction, such provision shall be ineffective only to the extent of the determination of invalidity or unenforceability in that jurisdiction. Any such determination shall not affect the validity of the remaining provisions.

Competitors
If you are affiliated with, employed by or in any way cooperating with any competitor of Sublime Stitching, you are unauthorized to access this website for any purpose, including (without limitation) viewing, monitoring or obtaining content or other data from the website for any commercial purposes. This includes (without limitation) access via automated query technologies, such as web crawlers, spiders, scraping tools, or access via any similar automated or manual methodology, whether directly or through proxy technologies, IP aliasing, or third parties. No person who is affiliated with, employed by or in any way cooperating with any competitor of Sublime Stitching may, whether personally or in his/her professional capacity, register for or subscribe to the Sublime Stitching newsletter, register an account with Sublime Stitching or register or subscribe to view the Sublime Stitching weblog without prior, express written authorization.

If you have questions about these terms, or would like information about licensing materials from Sublime Stitching, please reach out.

Cancellation Policy and Terms of Registration for In-Person Workshops and Events

1. Registration Fee:

The full workshop fee must be paid at the time of registration to secure your spot.

2. Cancellation by Participant:

• More than 90 Days Before Event: Cancellations made more than 90 days prior to the workshop date will receive a 50% refund.
• Less than 90 Days Before Event: Cancellations made less than 90 days before the workshop date are non-refundable.

3. Transfer of Registration:

Participants may transfer their registration to another person up to 10 days before the workshop. Transfers are not accepted within 10 days of the workshop. Transferred registrations are not eligible for refunds.

4. Cancellation by Organizer:

The organizer reserves the right to cancel the workshop for reasons including, but not limited to, insufficient enrollment, instructor illness, or emergencies such as natural disasters or pandemics. In such cases, participants will receive a full refund of the event fee. The organizer is not responsible for any additional costs incurred by participants, such as travel or accommodations.

Workshop Etiquette & Conduct

To ensure a positive experience for all, participants are asked to adhere to the following guidelines:

• Punctuality: Arrive on time to avoid disrupting the instructor and fellow participants.
• Fragrance: Avoid wearing strong perfumes or colognes to accommodate those with sensitivities.
• Food and Beverages: Outside food and beverages are not permitted, except for water in a closed container.
• Behavior: Harassment, discrimination, or disruptive behavior will not be tolerated and may result in removal from the workshop without a refund.

Photography and Recording

Personal photography and recording during the event are allowed. However, full-length recordings or live-streaming of the event are prohibited.

Photography and Media Release

By attending this workshop, you consent to being photographed, recorded, and/or videotaped during the event. These images and recordings may be used for promotional purposes, including but not limited to, social media, websites, and other marketing materials by Sublime Stitching. If you do not wish to be photographed or recorded, please inform the event staff upon arrival. Your participation implies acceptance of these terms.

Accessibility

Accessibility features may vary by venue. While efforts are made to choose ADA-compliant locations, some historic or unique venues may have limitations.

For accessibility concerns, participants are encouraged to contact the venue directly for details before registering. Additionally, inquiries may be directed to info@sublimestitching.com. Every effort will be made to accommodate needs, but it cannot be guaranteed that all requests can be met if made after registration.

Liability and Indemnification

Participation in the workshop implies agreement to indemnify and hold harmless the organizer, instructors, and associated personnel from any claims, actions, damages, costs, or expenses, including attorney's fees, arising from participation in the workshop, including any injuries that may occur.

Agreement

By registering for the workshop, participants agree to the terms outlined in this cancellation policy and the liability indemnification clause.

SMS Terms and Conditions

By subscribing to our SMS notifications, you agree to the following terms and conditions:

1. Service Description:

   • By opting into our SMS program, you agree to receive marketing and promotional messages, including product updates, offers, and other relevant information. Message frequency will vary.
   • These messages are sent via an automated system and may include reminders, order updates, and other transactional information.
     
     

2. Opt-In:

   • By providing your phone number, you expressly consent to receive recurring marketing or promotional messages via SMS to the provided mobile number. Consent is not required as a condition of any purchase.
   • By opting in, you agree to these Terms and Conditions.
     
     

3. Opt-Out:

   • You may opt-out of SMS communications at any time by replying "STOP" to any message you receive. After opting out, you will receive a confirmation message, and no further SMS messages will be sent.
   • You can also contact us at info@sublimestitching.com if you experience issues with opting out.
     
     

4. Message and Data Rates:

   • Message and data rates may apply depending on your carrier and your plan.
   • You are responsible for any costs incurred by receiving our SMS messages.
     
     

5. Supported Carriers:

   • SMS marketing services are supported by various U.S. and international carriers. However, we cannot guarantee message delivery, as the availability of SMS services depends on the mobile carrier.
     
     

6. Privacy:

   • We respect your privacy and are committed to protecting your personal data. Your phone number and personal information will not be sold or shared with third parties except for service providers who assist us in delivering SMS messages.
   • Please review our Privacy Policy for more details on how we collect, use, and protect your information.
     
     

7. Liability:

   • We are not liable for any delays or failures in the receipt of SMS messages due to any issues outside of our control, including but not limited to carrier outages or delays.
   • SMS services are provided "as-is" and "as available" without warranties of any kind.
     
     

8. Changes to Terms and Conditions:

   • We may modify or update these terms at any time. Any changes will be posted on this page, and your continued use of our SMS services constitutes your acceptance of such changes.
     
     

9. Contact Information:

   • For questions or assistance related to SMS services, please contact us at info@sublimestitching.com
     
     

Privacy and Terms of Sale for Digital Events

By purchasing access to a Sublime Stitching® online event, you agree to the following terms:

Recording and Privacy: Online events may be recorded by us for future use. By attending, you consent to being recorded. All personal information collected will be handled in accordance with our privacy policy and will not be shared with third parties without your consent.

No Unauthorized Recording: Attendees are prohibited from recording or taking screenshots of the event without prior consent from the host. Registrants will be provided with materials that include resources following the talk.

Confidentiality: Any content shared during the event, including recordings or materials provided, is for personal use only. Reproduction, distribution, or sharing of event content without explicit permission is prohibited.

Attendance: You must log in using the credentials provided to you upon registration to access the event. Alternate credentials will not be provided to individual participants. Sharing your access link and passcode with other is strictly prohibited.

Recording Consent: This event may be recorded for future use. By joining, you consent to being part of the recording unless otherwise notified.

No Unauthorized Recording: Attendees are prohibited from recording or taking screenshots of the event without prior consent from the host.

By completing with your purchase, you confirm that you have read, understood, and agree to these terms.